Samaher Saif Al Yazal
Statistics of e -government channels for the year 2025, issued by the Information and E -Government Authority, showed the continued high use of government digital services, which reflects an increasing trend towards digital transformation and facilitating the access of citizens and residents to electronic services in Bahrain, where the total total to visit services through the national portal during the period from July to last August reached 9.872.508 visits.
The latest statistics related to the national portal transactions showed that 418,416 national transactions have been implemented, while the value of financial payments reached 120,858,897 in just two months.
The national portal is the first station for government information and services easily, quality and high efficiency through a unified experience through multiple channels, whether you are a citizen, a resident, a commercial employer, or a visitor to the Kingdom. The portal also facilitates communication with various government agencies to communicate opinions and proposals, in a way that contributes to the development and improvement of the services provided.
With regard to smart devices applications, the statistic showed that the use of applications during July and August amounted to 7.907,336 use, while the total downloads of applications reached 223,072 downloads. 342,764 transactions were implemented, and financial payments through applications amounted to 18,434,760 dinars.
At the level of the government services communication center, 35,786 received calls were registered and 30,221 conversations directly within two months.
