Syed Hussein Al -Qassab
2206 flights to the emotions train between Arafat, Muzdalifah and Mona to facilitate pilgrims’ movements
“The Hajj Night” operates in 126 countries and 7 languages with a satisfaction rate of 86 % in the 2024 season
More than 13 million visitors to the honorable kindergarten and the high satisfaction rate to 81 % in two years
153 thousand volunteers participate in the service of the guests of Rahman by 102 % of the target
129 thousand trainees and trainees through 2500 training programs with a total of 300 thousand training hours
There is no day except that the Kingdom of Saudi Arabia is raised from its performance in the service of the Two Holy Mosques, and is devoted to its efforts to continue its supreme message that combines the honor of service and the greatness of responsibility, as the year 2024 witnessed unprecedented qualitative shifts in the service of the guests of the Rahman, by exceeding the number of pilgrims and pilgrims coming from outside the Kingdom 18.5 million, including 16.92 million pilgrims and 1.6 million pilgrims, in a historic leap compared to 2019 that recorded 8.5 million Only pilgrims. This mutation was strengthened by qualitative initiatives such as “Hajj without a bag”, which has shortened the time of procedures from 120 minutes to 15 minutes, and more than 722 thousand pilgrims benefited, along with the “Road to Mecca” initiative, which served about 322,901 pilgrims from 7 countries in the 2024 season, bringing the total beneficiaries since its inception to 940,657 pilgrims.
The Al -Mashaer train also contributed to facilitating the movement of millions through the implementation of 2,206 trips, while the digital transformation extended to the “Nask Al -Hajj” platform, which operates in 126 countries and 7 languages achieved a satisfaction rate of 86%. In terms of spiritual experience, the honorable kindergarten received more than 13 million visitors, and their satisfaction increased to 81%. The achievements did not stop at that, as 153 thousand volunteers participated in an achievement rate exceeding 102%, in addition to training 129 thousand trainees and trainees through 2500 training programs with a total of 300 thousand training hours.
These efforts culminated in global achievements, as Makkah Al -Mukarramah won the fifth place in the world in the reception of international visitors, while Medina came in the seventh place globally in the tourism performance index, to confirm the Kingdom that its ambitious vision made the service of the Two Holy Mosques a leading global model in facilitating and developing the pilgrimage and Umrah journey. With the radiance of every day the Kingdom of Saudi Arabia continues its supreme message that combines the honor of service and the greatness of responsibility, with accelerating and ambitious steps embodied by the Kingdom’s 2030 vision, so that the world witnesses a transformative shift seeking to make the journey of the guest of Rahman an unforgettable experience, from the idea to the anniversary.
The Kingdom of Saudi Arabia seeks to implement innovative initiatives that ensure that the visit of the Two Holy Mosques be an exceptional spiritual experience, by translating the goals of the service of the guests of Rahman, and they are: “Facilitating hosting more pilgrims and facilitating access to the Two Holy Mosques, enriching the religious and cultural experience of pilgrims and pilgrims, and providing high quality services to pilgrims and pilgrims.”
The year 2024 witnessed the continuation of the achievements and developments that enhance the experience of the guests of Rahman, as the numbers and indicators emphasize the success of the efforts made in consolidating the Kingdom’s position as a first Islamic destination for Muslims from all over the world, according to the annual report of the achievements of the guests of the guests of Rahman.
The year 2024 witnessed the arrival of more than 18.5 million pilgrims and pilgrims from outside the Kingdom of Saudi Arabia, including 16.92 million pilgrims from abroad, and 1.6 million pilgrims from abroad.
This number is highlighted compared to 2019, which recorded only 8.5 million pilgrims, with a growth rate of 101% compared to 2022.
More than 722 thousand pilgrims also benefited from the “Hajj Without Bag” initiative, which was shortened at the time of the procedures from 120 minutes to 15 minutes, while the percentage of pilgrims’ satisfaction remains stable at 82% despite the double numbers.
The Kingdom presented the “Road to Mecca” initiative to facilitate the pilgrims’ journey by ending all regular and health procedures and passports in their countries before arrival.
During the 2024 season, 322,901 pilgrims benefited from the initiative from 7 countries, bringing the total beneficiaries since its inception to 940,657 pilgrims, which made it one of the most leading experiences in the service of the guests of Rahman.
The Al -Mashaer train contributed to facilitating the transportation of pilgrims during the 2024 season by implementing 2206 trips between Arafat, Muzdalifah and Mona, which reduced the crowding and within the comfort and safety of pilgrims.
The Kingdom’s efforts to the digital world extended through the “Hajj Nask” platform, which operates in 126 countries and 7 languages, to facilitate the pilgrimage journey electronically. The platform achieved a satisfaction rate of 86% in the 2024 season, which reflects its success in strengthening digital services globally.
The honorable kindergarten received more than 13 million visitors in 2024, while visitors’ satisfaction increased from 57% to 81% in just two years, thanks to the major improvements in managing and organizing the visit.
153,000 volunteers participated in the service of the guests of Rahman by 102% of the target number during the year 2024, in an affirmation of the spirit of volunteer work in the Kingdom.
129 thousand trainees and trainees were also trained through 2,500 training programs, with a total of 300 thousand training hours to develop the skills of workers in the pilgrim service sector.
The Kingdom won prominent global achievements, as Makkah Al -Mukarramah ranked fifth in the world within the index of cities most receiving for international visitors, while Medina achieved the seventh rank globally in the tourism performance index. This reflects the qualitative shift brought about by Vision 2030, which made the service of the Two Holy Mosques a global model to follow, according to the Euro -International report 2024.
With these achievements, the Kingdom of Saudi Arabia confirms year after year that it is the first destination for the Islamic world, and that it is moving at a confident pace towards developing the experience of Hajj and Umrah, in a manner befitting the status of the Two Holy Mosques.
