Wed 10/Sep/2025 – 01:07 PM
Mohamed Mahmoud Jumaa, Undersecretary of the Ministry of Social Solidarity in Luxor, directed the Social Protection Department to limit the injured and deaths to the mass transport coup accident of a private company, and to take the necessary measures according to the rules followed, with accurate follow -up of the cases of the injured so that they can recover.
A field tour to follow up on citizens’ complaints
The Undersecretary of the Ministry of Social Solidarity in Luxor praised the efforts made by the medical teams at the Luxor Medical Complex and the integrated health care it provides.
A field tour to follow up on citizens’ complaints
This came during a field tour of the agent within the Social Department of Luxor, within the framework of the directives of Dr. Maya Morsi, Minister of Social Solidarity, and Engineer Abdel -Muttalib, the governor of Luxor Governor, of the need to improve the quality of services provided to citizens and enhance control over the workflow, and the Undersecretary of the Ministry listened to the complaints of citizens who frequent the administration, directed quickly to solve it.
A tribute to the status of Luxor in the government complaints system
The Undersecretary commended the performance of the departments affiliated with the Directorate in dealing with the government complaints system, stressing that Luxor Governorate has achieved advanced centers between the governorates in the speed of response and resolution of complaints. The housing unit, warehouse management and social security, accompanied by a number of leaders of the directorate.
An official presence accompanying
The Undersecretary was accompanied during the tour and the visit: Ali Ibrahim, Director of the Governance Department, Ahmed Al -Sharif, Director of the Protection Department, Kamal Fouad, Director of Associations Department, and Mohamed Ramadan, Director of Luxor Social Department.
