Home news The duration of a customer’s transfer with the same number to another...

The duration of a customer’s transfer with the same number to another mobile company surprises many in the market

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The number transfer feature is considered a basic right for users in the Egyptian telecommunications market, as it enables them to transfer between mobile companies, while keeping their current numbers, under the supervision of the National Telecommunications Regulatory Authority. This service allows users to choose freely between service providers, which enhances competition and supports improving the quality of services provided in the market.

Individuals using postpaid or prepaid accounts can transfer their numbers four months after registering the number with the current service provider, while those using bundled accounts must wait for a full year. This time distribution ensures that users maintain their numbers during the transition, reducing any inconvenience they may experience.

The transfer process takes place according to a specific time plan that varies according to the type of account. The National Telecommunications Regulatory Authority is committed to implementing precise technical regulations to ensure the speed and efficiency of the transfer process between mobile companies. This system ensures that requests are executed with high accuracy and without delay, which contributes to improving the user experience.

The primary goal of these policies is to support competitiveness between mobile companies, where users can choose the services that are most appropriate for them, without losing their personal number. This system enhances the efficiency of the telecommunications market and ensures the provision of high-quality services that meet the needs of all users, which leads to providing better options for users and improving the level of services in general.

Price list:

  • Transfer a number to an individual account: 4 months
  • Transfer a number to a pooled account: A whole year

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