During the period from 9 to 12 November 2025, the Kingdom of Saudi Arabia will host the fifth edition of the Hajj Conference and Exhibition 1447 AH, organized by the Ministry of Hajj and Umrah at the Jeddah Super Dome Center, under the generous patronage of the Custodian of the Two Holy Mosques King Salman bin Abdulaziz Al Saud. The conference is one of the most prominent Saudi platforms that sheds light on national efforts in developing the Hajj system, and it attracts an elite group of specialists, experts, and concerned parties from inside and outside the Kingdom, with the aim of exchanging experiences, reviewing best practices, and keeping pace with technical and administrative developments in a way that enhances the quality of services provided to pilgrims. The organization of the conference comes within the framework of the Saudi government’s efforts to enhance the efficiency of the Hajj system and develop it at the operational, organizational and technical levels, in a way that keeps pace with the continuous growth in the number of pilgrims, the diversity of their needs, and the rising aspirations towards a smoother and higher-quality experience. The event reflects the Kingdom’s commitment to providing a safe, organized and highly efficient environment for performing rituals, by investing in smart solutions, exchanging experiences, and reviewing the latest global practices in crowd management and field services. The conference extends over an area of more than 52 thousand square meters, and hosts more than 260 exhibitors from 13 main sectors, including tourism, technology, health services, and operational services. More than 95 international speakers and experts will also participate in the conference, presenting more than 100 innovative ideas within 80 dialogue sessions and 60 workshops that address future challenges and opportunities available to improve the Hajj and Umrah journey, with attendance expected to exceed 150,000 visitors from inside and outside the Kingdom. The conference reviews a number of qualitative initiatives launched by the Ministry of Hajj and Umrah, the most prominent of which are: “Eshaa Thon,” which presents a new model in providing meals in a flexible and personalized manner, and the “Humanizing Emotions” initiative, which focuses on making spaces and services more compatible with the comfort of visitors, in addition to the “Sustainable Solutions” initiative, which relies on clean energy, smart cooling technologies, and highly efficient resource management. The “Innovation Zone” includes more than 15 emerging technology companies participating in three real field challenges aimed at improving crowd management and operations using artificial intelligence and data analysis. The event also witnesses the signing of many agreements and strategic partnerships, which enhances the opportunities for exchanging knowledge and expanding the scope of cooperation in the Hajj and Umrah sector, especially in the areas of digitization, systems integration, and improving the quality of services in the holy sites. The conference will review a number of strategic axes, including digital transformation, smart management, and operational sustainability, as they are essential factors in developing the Hajj system and enhancing its flexibility and efficiency. These axes are consistent with the objectives of Saudi Vision 2030 and the Program for Serving the Guests of God, which focuses on improving services and expanding the scope of benefiting from technical solutions to ensure a more organized and sustainable Hajj experience. The organization of this conference comes within the comprehensive development process led by the Kingdom in the Hajj sector, in line with the objectives of Saudi Vision 2030 and the Program for Serving the Guests of God, as it constitutes a platform to highlight progress in the areas of smart management, digital transformation, and raising the efficiency of services. The conference also provides opportunities to learn about experiences and expertise, and discuss ways to develop field performance in a way that enhances the quality of service provided to pilgrims at all stages of the journey. Spirituality.
