In the world of administration, the leader’s success in his rigor or his ability to impose orders is not only measured, but by possessing what we can call administrative intelligence, which in his simple concept, means having the ability to read the characters, understand their motives, then direct them intelligently towards the public good.
One of the most prominent challenges that test this type of intelligence is dealing with “stubborn” employees; Those who refuse to change and adhere to their views even if they conflict with the interest of the team.
Stubbornness in the work environment may seem an obstacle, but in reality it carries the seeds of strength if it is good to deal with. It is often behind stubbornness a feeling of reducing the value of opinion, or a desire to prove self.
Here the role of the smart director who is not satisfied with classifying the employee appears as “riotous”, but rather tries to dismantle this stubbornness and understand his source. And you remember here that administrative intelligence does not see in stubbornness a rivalry that must be crushed, but rather energy that can be converted into commitment and creativity.
The leader who has administrative intelligence realizes that direct orders may double the exalt of some personalities.
Therefore, he resorted to more effective tools, such as the employee’s notification of responsibility and excellence by assigning him to qualitative tasks, opening the door for participation and making his opinion part of the decision -making process, and guidance instead of orders by drafting the discussion in a cooperative and irreversible manner.
In this way, the employee’s stubbornness is not broken, but rather to be directed to become a motive towards achievement.
Administrative intelligence is not just an additional skill, but rather the pillar on which successful teamwork is based. In environments full of pressure, competition, and the diversity of characters, plans or goals are not sufficient to achieve success.
What makes the difference is the leader’s ability to transform the dispute into enrichment, gain the respect of employees instead of their fear, and to invest difficult personalities as a powerless force. The leader who lacks this intelligence may lose the most important energies of his team.
Administrative intelligence is a mirror that reflects the maturity and awareness of the leader. Dealing with stubborn characters is not a collision, but by understanding, respect, and empowerment.
In the end, the leader is not measured by his ability to control, but rather by his ability to launch the best in his team, even from those who initially seemed to be the most difficult.
