Government hospitals announced the launch of the new “Tamni” electronic platform, in a qualitative initiative aimed at enhancing the means of communication between medical teams and patients with intensive care departments, in the context of the trend towards providing integrated health care centered around the patient.
The “Tamni” platform was completely developed at the hands of nursing cadres in government hospitals, under the direct supervision of nurses specialized in intensive care, which reflects the unification of all efforts in supporting digital transformation and achieving excellence in health services.
In this regard, government hospitals emphasized that the platform would contribute to increasing the reassurance of the patient’s families and relieving the psychological pressure they may face, and reduces visits in their official times and frequent inquiries, which helps to raise the efficiency of performance within the intensive care units, and also provides the opportunity to enhance the quality of care and establish the concepts of effective communication between medical teams and patients with patients.
Hospitals indicated that the platform aims to enable the families of patients to follow up the cases of their relatives within the intensive care departments through effective and easy access channels, as the platform is characterized by the ability to send periodic health updates, make visual and sound calls, exchange support messages, and communicate with the attending physician, in addition to psychological and social support services.
She explained that the experimental stage of operating the platform witnessed a remarkable interaction by the families of patients and the medical staff, as more than 780 messages “reassured”, 200 visible communication, and 77 audio calls, which reflects the actual need for such platforms in intensive care environments.
Government hospitals also revealed in the light of the positive results achieved in the experimental stage, a plan to expand the scope of the platform application to include the rest of the intensive care units and the surgical operations department, ensuring the continuation of communication with the families of patients during the post -major operations and critical recovery, noting that the plan also includes developing the platform’s advantages and training the nursing teams concerned to use them efficiently, within the framework of efforts to enhance the quality of services Health, and perpetuate the approach of digital transformation to ensure improving the patient’s experience and his family from the moment of entering the hospital to the recovery stage.
