The Department of Education and Knowledge in Abu Dhabi confirmed that every private school must form a committee to consider complaints or reports submitted by the concerned partners, “Parents and employees”, and work to solve them. The principal of the school is chairing this committee and has the right to delegate this authority to others, as he sees it appropriate. Noting that all schools are required to comply with all their internal policies, department regulations, school policies, circulars, laws and other regulations in force within the Emirates. She indicated that schools must investigate complaints and solve them internally, and if necessary, resort to the principal. It must adhere to 7 basic requirements in dealing with complaints: in case
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