The Ministry of Energy and Infrastructure announced today the launch of the second phase of the bureaucracy project for government services in the ministry, which aims to radically redesign services by reducing the number of steps, reducing documents and fields and shortening the time required to provide and obtain the service, in order to achieve customer satisfaction and exceed their expectations. This came during the first forum for the bureaucracy for the year 2025, which was held in Dubai, in the presence of a number of leaders of the ministry and the relevant authorities, as part of its efforts to simplify procedures and enhance the experience of customers, in the context of supporting the target of the UAE government in accelerating the pace of government transformation and providing proactive and effective services. And d.
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