Eng. Adel Al -Najjar, Governor of Giza, held today, Tuesday, the periodic citizens to discuss complaints and requests submitted and work to resolve them radically and directly, within the framework of the state’s plan to enhance the mechanisms of communication with citizens in a way that contributes to upgrading the level of services provided to them.
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The meeting witnessed the discussion of the most prominent complaints and requests submitted by citizens of the neighborhoods and cities of Dokki, Al -Haram, Bulaq Al -Dakrur, Al -Warraq, and the Al -Qanater facility.
At the beginning of the meeting, the governor of Giza discussed the complaint submitted by a citizen on the Nile Street in the Dokki neighborhood, for its damage to the confectionery and baked company in the property living in it, exploiting the garage and maneuvering, placing ovens and doughs, which affects the construction safety of the property.
The Governor of Giza directed the Dokki neighborhood to review the license file and civil protection approvals to ensure that all technical requirements are implemented in order to preserve the security and safety of citizens and not to allow any violations.
The governor of Giza also reviewed the complaint submitted by a citizen on Imam Al -Shafi’i Street in the Haram neighborhood, for being harmed by the rebuilding of a violating wall and closing the street again after the neighborhood removed it.
The governor stressed the head of the Haram neighborhood by removing the fence immediately and taking the necessary legal measures regarding the violation with the periodic follow -up to not repeat the violation again, asking the drinking water and sanitation company to review the position of the detailed plan to feed the area with drinking water.
The governor was briefed on the complaint submitted by a citizen from the residents of Hussein Abdel -Qader Street, a branch from Hamad Yassin Street in the Al -Haram neighborhood, due to the damage of a large sewage leakage below the real estate, which affects the construction safety of real estate.
By reviewing the procedures, it was found that the drinking water and sanitation company pays the necessary equipment and cleanses all the sewage identical in the region.
The governor instructed the official of the drinking water and sanitation company to review the sewage lines to ensure that there are no leaks.
The governor also assigned the head of Al -Haram neighborhood to quickly present real estate in question on the committee of facilities that are to make the construction safety of real estate, in order to preserve the security and safety of the population in addition to paying the equipment and employment necessary to improve the level of hygiene in the region.
The meeting witnessed the examination of the complaint submitted by one of the female citizens because of the non -implementation of the removal decision issued for the violating actions that included the neighboring of the neighbor to annexing his apartment in violation of the law, on Sami Hassan Street in Al -Haram neighborhood.
The governor, head of Al -Haram neighborhood, in coordination with the engineering office, directed the presentation of the property to the Committee for Facilities to fall to the presence of a sewage pipe with the real estate light, which may affect the construction safety of the property while taking legal measures regarding the violator.
The Governor of Giza discussed the complaint submitted by the residents of Sayed Hijazi Street in Bulaq Al -Dakrur for their damage from the owner of the shop next to the housing of the faculty members by including the corridor separating the stores in violation of the law.
The governor instructed the Bulaq Al -Dakrur neighborhood to examine all the stores in coordination with the competent authority in terms of legal aspects and ownership documents and take the necessary legal measures.
The governor also discussed the complaint submitted by one of the citizens of Rashad Abu Zaid’s neighborhood to be affected by the Al -Warraq neighborhood by editing a violation report regarding him, because he did not implement the demolition decision issued by the Committee for Facilities to fall because the property is ala to fall and it is necessary to remove it to the surface of the earth.
The governor directed the head of Al -Warraq neighborhood to compel the owner to quickly implement the removal decision issued by the Committee for Facilities to fall, taking all the precautions and measures necessary because of the danger of his impurity.
Giza Governorate notes that the Central Operations Room in Giza Governorate receives citizens ’reports of emergency, occupations and construction violations throughout the day through the available media on the following lines 33465048, 33465046 and WhatsApp service at the numbers 016050453 in addition to the number of unified government complaints system 16528 of the Council of Ministers or through the electronic portal of the system www.shakwa.eg, as part of the expansion of making ways for communication and receiving communications and complaints of citizens 24 hours and rapidly dealing with them.
