Hassan Al -Sitry
The Ministry of Foreign Affairs reported that there are 4031 Bahraini students studying abroad, according to what is registered in the ministry’s records for Bahraini students studying with the countries of the headquarters of the Kingdom of Bahrain diplomatic and consulate missions.
In her response to the question of Representative Jalal Kazem, she indicated that the numbers of citizens residing abroad, whether they are employees, students, or in any form of permanent or temporary residency, according to the regulations, laws, and legislation regulating the residence process in the country of residency, are difficult to limit to accurate statistical numbers; Due to the lack of enforceable legislation that obliges citizens residing abroad to register their full data and personal information with the Ministry of Foreign Affairs or its missions abroad.
The ministry explained that some cases for citizens and are already registered in the statements of the Kingdom’s missions abroad have not been updated by the resident citizen, and the matter applies to citizens who work outside the Kingdom of Bahrain with permanent or temporary contracts and their residence in the Kingdom of Bahrain, where the ministry stated that it is working with every effort and dedication to motivate, encourage and educate citizens and urge them to carry out the registration process in the statements of this matter with the Kingdom’s missions abroad, in order to preserve Their interests and their protection in the event of any problems, disorders, emergency circumstances, or natural disasters in residence countries.
With regard to the rates of completion of transactions, the ministry confirmed that it had completed a total of 198057 transactions, and the completion rate of transactions reached 99% from the beginning of the legislative term to date.
The Ministry indicated that it has begun in cooperation with government agencies to work to complete many projects that contribute to providing the best services to citizens abroad, most notably the linking project with the national system for the evaluation of government services, the national system of appointments, in addition to joining the national application “dates”, as well as completing the electronic certification project, and launching the traffic tickets to pass the identity card within the Gulf Cooperation Council countries.
Within the framework of the Ministry’s constant keenness to provide all possible facilities for citizens and residents regarding consular services, which are in line with the vision of the Kingdom of Bahrain in providing advanced services in accordance with international best practices, the Kingdom of Bahrain joined the treaty to cancel the requirement for ratification of foreign public documents (Abostil) issued by Law No. (56) of 2012, where this treaty is concerned with canceling the condition of regular certification and contentment with one certification between Member States, which contributes to providing quick and distinguished services to citizens.
As for the Ministry’s role in facilitating and speeding the completion of transactions, the ministry confirmed that there is no effort in providing the best services to citizens and residents, whether inside or outside the Kingdom of Bahrain, in addition to that, the ministry has four headquarters to ratify transactions and provide consular services, and the ministry is working to study opening headquarters for certification in all governorates of the Kingdom when the financial credits and logistical capabilities are available.
The ministry pointed out that the communication and follow -up center, which works from the Ministry’s headquarters around the clock throughout the week, is concerned with receiving complaints and inquiries of citizens of any kind, and working to resolve them and follow them internally and externally in coordination with the local authorities, as well as the missions and consulates of the Kingdom of Bahrain abroad.
In a survey of customer satisfaction for the year 2024, the indicators showed that the efforts of the Ministry of Foreign Affairs in developing its consular services, on achieving general satisfaction among the beneficiaries of customer service centers by 98.92%, which motivates the ministry to continue work and innovate in meeting needs, and providing model government services to all citizens and residents.
