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With the fluctuation of weather conditions, the electricity facility directs several advice to citizens to avoid risks

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Friday 28/Feb/2025 – 12:07 AM

The Electricity and Consumer Protection Regulatory Authority, through its official page on the social networking site Facebook, has directed several advice to citizens to avoid the risks resulting from bad weather, especially in the case of rain, with the aim of enhancing awareness among citizens to ensure their safety.

Tips to avoid the risks of electricity when rain falls

To avoid the risks associated with electricity, the electricity facility regulation device recommends that the following advice:

  • Stay away from the electricity missions in the streets.
  • Avoid approaching lighting poles, kiosks, or electrical cables, as their risk increases during rain.
  • Not to touch the exposed wires.
  • In the event that the presence of open electric wires, it must be completely moved away from them and not trying to deal with them.
  • Immediate report on any problems.
  • Call the electricity hotline via 121 immediately to report exposed wire sites or any malfunctions related to electricity missions.
  • Inform the local authorities.
  • The neighborhood or the local unit reported any faults related to the lighting columns or any other threats to electricity in your vicinity.

Earning children

  • Children should be aware of the danger of approaching lighting poles or touching any electrical equipment during the rainfall.

The Electricity and Consumer Protection Regulatory Authority emphasized that following these guidelines ensures reduce the risks resulting from electricity in the rainy atmosphere, and contributes to protecting lives and property.

The Ministry of Electricity deals with emergency during Ramadan

The Ministry of Electricity and Renewable Energy pays great attention to taking all necessary measures and precautions, in preparation for the entry of the blessed month of Ramadan 2025, as it took a set of measures to ensure the provision of a distinguished electricity service for citizens during the holy month.

In this regard, a source familiar with the Ministry of Electricity and Renewable Energy confirmed that the ministry is working with double efforts to meet the needs of consumers at the highest level of quality during the month of Ramadan, pointing to the allocation of a hotline (121) to report any malfunctions or problems in electricity, which works around the clock to facilitate communication with citizens.

The source added to Cairo 24, that a new electronic platform was launched aimed at facilitating procedures for the public, as citizens can apply easily to install the meters or amend the subscribers’ data, in addition to all services related to electricity.



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